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Privacy and cookies policy

 

Macosch takes your privacy very seriously and treats all your personal information as confidential. This privacy policy sets out how we treat your personal information and what we use it for. These terms apply whether you contact us through our website, promotion or any other channel.
When you place an order or set up an account through one of our websites, we will collect your name, billing address, delivery address, contact details (including email and telephone numbers), gender and password. We will also keep details of all of your orders. We will collect information about your use of our website. We do not hold your payment card details. Financial transactions take place directly and securely with our payment provider.


If you have opted in to receive marketing communications from us, we will use your personal data to notify you of Macosch products, promotions, competitions and special offers that may be of interest to you. These notifications will be sent to you online (either by email as a newsletter, or by social media or search engine as banners or adverts).


If you have opted in to receiving marketing communications from us, you can opt out at any time by:
emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. with the word "unsubscribe" in the subject line
We will not disclose your personal information to any third party except as follows:
- If you have opted in to receiving marketing communications, we may share your information our third party service providers who provide email distribution services or with social media companies providing digital marketing services.
- We will provide your personal data to our business partners who provide, ordering, logistics, fulfilment, and other services in order to process your orders, deliver your products, and provide customer care.


We may also use aggregated information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services.


All of these disclosures would be made under contractual arrangements to ensure confidentiality, and carried out in accordance with the requirements of the relevant Data Protection regulations.

To ensure that we give you the best possible experience on our website, including management of your shopping basket, offering personalized advice, and informing you of our offers for customers, our website uses cookies and IP storing devices. A cookie is a small piece of information sent to your computer, mobile or other device when you visit a website. Cookies are sent by a web server to a web browser, to enable the server to collect information from the browser and recognise your device on future visits. When you first visit our website you will be asked if you accept our cookies. We use cookies to keep track of your current shopping session, to personalise your experience, to store items in your shopping bag, and trying to ensure that the adverts or offers you see online are more relevant to you. If you do not accept our cookies, the functionality of our website will be severely limited.


Most browsers allow you to turn off cookies. If you want to know how to do this, look at the help menu on your browser. However, if you do not accept cookies your user experience on our website may be affected and you will be unable to purchase products from our website.


A cookie is a file that is stored in your system, whose sole function is to simplify navigation on www.macosch.com (this cookie can never contain a virus or be launched as it is not an active file). The cookies can only be read and interpreted by www.macosch.com and by yourself, and can be erased at any time in your web browser’s settings.